Privacy Policy

Austin Unique Transportation ( “our”, “us”, or “we”) provides a proprietary service (the ”Austin Unique Transportation Platform”) centered around a smart phone application (the “Application”) that enables persons who seek transportation services (“Riders”) to be matched with third-party transportation service providers (“Drivers”), and to facilitate transactions among Riders and Drivers who use the Austin Unique Transportation Platform (together referred to as “Users”). The Austin Unique Transportation Platform includes the Application and any other features, content, websites or applications offered from time to time by Austin Unique Transportation in connection with the Application. THE Austin Unique Transportation PLATFORM DOES NOT INCLUDE THE PROVISION OF TRANSPORTATION SERVICES. Austin Unique Transportation IS A TECHNOLOGY PROVIDER, NOT A TRANSPORTATION CARRIER, AND Austin Unique Transportation HAS NO RESPONSIBILITY OR LIABILITY FOR ANY TRANSPORTATION SERVICES PROVIDED BY THIRD PARTIES.

Austin Unique Transportation is committed to protecting our users’ privacy. The following Privacy Policy outlines the information Austin Unique Transportation may collect and how we may use that information to better serve visitors and members while using our Web site, such as www.Austin Unique Transportation.com and our Mobile Application.

BY USING OUR WEBSITE AND MOBILE APPLICATION (COLLECTIVELY, THE “SERVICE”), YOU AGREE TO THE TERMS OF THIS PRIVACY POLICY. Please review the following carefully so that you understand our privacy practices.

If you have questions about this Privacy Policy, please contact us at: austin.aut786@gmail.com

INFORMATION WE COLLECT

Upon registration with the Service (either as a consumer, partner or driver), a user profile is developed to further customize the user’s experience. The current required data fields are:

Email

Password

Name

Mobile Number

Date of birth

Gender

In addition, tracking information is collected as you navigate through our website (the “Website”) or use the Service, including, but not limited to geographic areas. If you are traveling in a vehicle ordered via the Service, the driver’s mobile phone will record your GPS coordinates. Most GPS enabled mobile devices can define one’s location to within 0.25 miles. We collect this information in order to calculate your fare and do not use it for any other purpose.

Company hereby grants Customer a limited, non-exclusive, non-transferable license, subject to Customer’s compliance with these terms and conditions, to view, download, and print any Company content for Customer’s personal and non-commercial use; and to view any user content to which Customer is granted access for Customer’s personal and non-commercial use.

We use “cookies” to store and occasionally track user information in order to better serve you. A web server sends a cookie to your browser, which then saves it to the hard drive of your computer. You can manage or disable cookies by configuring a preference in your web browser.

Users of the Website should be aware that non-personal information and data may be automatically collected by virtue of the standard operation of the Company’s computer servers or through the use of “cookies”. Cookies are files used by a website to recognize repeat users. They enable website to track web usage behavior. Cookies take up minimal room on your computer and cannot damage your computer’s files. Cookies work by assigning a number to the user that has no meaning outside of the assigning website. Users should be aware that the Company cannot control the use of cookies (or the resulting information) by third-parties. If you do not want information to be collected through the use of cookies, your browser allows you to deny or accept the use of cookies. There may, however, be some features of the Service which require the use of cookies in order to customize the delivery of information to you.

1: Protection of Client Information: The personal information we collect, including names, addresses, and other contact details, will not be shared or  sold to any third parties for any reason unless required by law.

2: SMS Consent and Phone Numbers: Phone numbers collected to send SMS notifications or other communications will be used exclusively for that purpose. These phone numbers will not be shared or  sold with third parties or affiliates for marketing or any other unauthorized activities.

CHILDREN UNDER 13

Children are not intended users of our sites or services, nor are they permitted to use them. Our top priority is preserving children’s privacy. We don’t gather or keep Personal Information from individuals we know to be younger than 13, and neither our site nor any of our services are intended to draw users younger than 13. We shall take action to remove a user’s personal information from our databases and to stop them from using the site and services if we subsequently discover that the user is under 13 years old.

HOW WE USE YOUR INFORMATION

Our primary goal in collecting information is to provide you with an enhanced experience when using the Service. We use this information to closely monitor which features of the Service are used most, to allow you to view your trip history, store your credit card information with our PCI certified payment partner, view any promotions we may currently be running, rate trips, and to determine which features we need to focus on improving, including usage patterns and geographic locations to determine where we should offer or focus services, features and/or resources, we use the mobile information collected so that we are able to serve you the correct app version depending on your device type, for troubleshooting and in some cases marketing purposes. We use the credit card information you provide to us so that we are able to bill you for services.

The Company uses your Internet Protocol (IP) address to help diagnose problems with our computer server and to administer our Website. Your IP address is used to help identify you, and to gather broad demographic data. Your IP address contains no personal information about you.

The Company Will Not Share Any Information Regarding to Your IP to Any Third Party Organization or Person.

SERVICE-RELATED ANNOUNCEMENTS

Occasionally, when we feel it is important, we will send you announcements that are solely linked to services. For example, we may send you an email if we need to temporarily cease our service for maintenance.

CUSTOMER SERVICE

Based upon the personally identifiable information you provide to us, we will send you a welcoming email to verify your username and password. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email or telephone, in accordance with your wishes.

TARGETED ADVERTISING

We may use your user information to engage in Targeted advertising. This information is a collection of a user’s including the user’s web browsing and search history. This information is used to select which austinuniquetranspportation.com advertisement should be displayed to a particular individual on websites other than

austinuniquetranspportation.com. For example, if you have shown a preference for nursing while visiting austinuniquetranspportation.com, you may be served an advertisement from austinuniquetranspportation.com for nursing related programs when you visit a site other than austinuniquetranspportation.com. The information collected is only linked to an anonymous cookie ID (alphanumeric number); it does not include any personal information such as an individual’s name, address or credit card number. Targeted advertisements may come from austinuniquetranspportation.com or through third party website publishers.

OUR DISCLOSURE OF YOUR INFORMATION

We do not sell, rent or trade your personal information or geo-location information. We will only use this information as disclosed within this privacy policy.

In order to uphold and enforce the law, the Company collaborates with public servants, law enforcement agents, and private citizens. If required by law, we will provide any information we have on you to private parties, government agents, or law enforcement personnel.
You will be informed via email and/or a conspicuous notice on our website of any change in ownership or uses of your personal information, as well as any additional choices you may have regarding the protection of your personal information, if we are involved in a merger, acquisition, or sale of all or a portion of Austin Unique Transportation.

ACCESS TO YOUR PERSONAL INFORMATION

If you’re personal information changes, or if you no longer desire our service, you may correct, delete inaccuracies, or amend it by making the change on our member information page or by emailing us at austin.aut786@gmail.com. We will respond to your access request within 30 days.

We will retain your information (including geo-location) for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at austin.aut786@gmail.com. We will only retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

PRIVACY
We use industry-standard, commercially reasonable security methods, including encryption, firewalls, and SSL (Secure Socket Layers), to secure the personally identifiable information and geolocation data we gather. But no security system is completely unbreakable. We cannot ensure that your supplied information won’t be intercepted while transmission to us over the Internet, nor can we guarantee the security of our database. It is advised that you keep your password private.

INVITE FRIENDS

If you choose to use our referral service to tell a friend about our site, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. We store this information for the sole purpose of sending this one-time email and tracking the success of our referral program.

Your friend may contact us at austin.aut786@gmail.com to request that we remove this information from our database.

SOCIAL MEDIA (FEATURES) AND WIDGETS

On our website, you can find widgets like the “Share this” button and interactive mini-programs, as well as social media features like the Facebook Like button. In order for these features to work effectively, they may create cookies, collect your IP address, and track the sites you visit on our website. Widgets and Social Media Features are either hosted directly on our website or by a third party. Your interactions with these features are subject to the terms and conditions set forth by the entity offering them.

CHANGES IN THIS PRIVACY POLICY

We may update this privacy statement to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

DISPUTE RESOLUTION

You and Company agree that any dispute, claim or controversy arising out of or relating to this Agreement or the breach, termination, enforcement, interpretation or validity thereof or the use of the Service or Application (collectively, “Disputes”) will be settled by binding arbitration, except that each party retains the right to bring an individual action in small claims court and the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation or violation of a party’s copyrights, trademarks, trade secrets, patents or other intellectual property rights. YOU ACKNOWLEDGE AND AGREE THAT YOU AND COMPANY ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION OR REPRESENTATIVE PROCEEDING. Further, unless both you and Company otherwise agree in writing, the arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of any class or representative proceeding. If this specific paragraph is held unenforceable, then the entirety of this “Dispute Resolution” section will be deemed void. Except as provided in the preceding sentence, this “Dispute Resolution” section will survive any termination of this Agreement.

Arbitration Rules and Governing Law

The arbitration will be administered by the American Arbitration Association (“AAA”) in accordance with the Commercial Arbitration Rules and the Supplementary Procedures for Consumer Related Disputes (the “AAA Rules”) then in effect, except as modified by this “Dispute Resolution” section. (The AAA Rules are available at www.adr.org or by calling the AAA at 1-800-778-7879.) The Federal Arbitration Act will govern the interpretation and enforcement of this Section.

Arbitration Process

A party who desires to initiate arbitration must provide the other party with a written Demand for Arbitration as specified in the AAA Rules. The arbitrator will be either a retired judge or an attorney licensed to practice law in the Commonwealth of Virginia and will be selected by the parties from the AAA’s roster of consumer dispute arbitrators. If the parties are unable to agree upon an arbitrator within seven (7) days of delivery of the Demand for Arbitration, then the AAA will appoint the arbitrator in accordance with the AAA Rules.

Arbitration Location and Procedure

The arbitration will take place in the county in which you currently reside, unless you and the company agree otherwise. Unless you request a hearing or the arbitrator finds that one is required, the arbitration will be conducted exclusively based on the papers you and the company present to the arbiter if your claim does not exceed $1000.00. The AAA Rules shall govern your right to a hearing if your claim exceeds $1000.00. The arbitrator may, in accordance with the hurried nature of the arbitration, require the parties to exchange reasonable information, according to the AAA Rules.

Arbitrator’s Decision

The arbitrator will render an award within the time frame specified in the AAA Rules. The arbitrator’s decision will include the essential findings and conclusions upon which the arbitrator based the award. Judgment on the arbitration award may be entered in any court having jurisdiction thereof. The arbitrator’s award damages must be consistent with the terms of the “Limitation of Liability” section above as to the types and the amounts of damages for which a party may be held liable. The arbitrator may award declaratory or injunctive relief only in favor of the claimant and only to the extent necessary to provide relief warranted by the claimant’s individual claim. If you prevail in arbitration you will be entitled to an award of attorneys’ fees and expenses, but only to the extent provided under applicable law. Company will not seek, and hereby waives all rights it may have under applicable law to recover, attorneys’ fees and expenses if it prevails in arbitration.

Fees

Your responsibility to pay any AAA filing, administrative and arbitrator fees will be solely as set forth in the AAA Rules. However, if your claim for damages does not exceed $…, and if you prevail in the arbitration by receiving damages for the claimed amount set forth in your complaint, Company will pay all such fees.

Changes

The “Last Updated Date” above or the date of the company’s email to you notifying you of the change, whichever is later, indicates the date of the modification. Notwithstanding the provisions of the modification-related provisions above, you may reject any changes made by the company to this section by sending us written notice within 30 days of the date the change became effective. You acknowledge and agree that, as of the date you initially accepted this Agreement (or accepted any future amendments to this Agreement), you will arbitrate any dispute between you and Company in accordance with the terms of this “Dispute Resolution” section.